Self-Help
The quickest way to get answers. No waiting in queues
Browse Help Centre
• Guides & how-tos for most common enquiries
• Frequently asked questions on our products & services
• Details on promotions & campaign
Go to MyDigi App
• Manage your account & subscriptions easily
• Pay bills, reload & track your usage
• Seek support if you encounter Account, Billing & Network issues
Check Your Network Status
• Check for planned upgrades, maintenance, or network outage
• Tips to troubleshoot your network problems
Report a Scam
• Seek support if you are suspicious or have encountered any scams (via SMS, incoming calls, or social media)
Contact Us
Can’t find what you need via self-help? Get in touch with us. Choose the channel that suits your needs
Submit an Enquiry
Tell us what you need, and hear from us in 24 hours. No waiting in line. We'll update you via SMS or email once we've responded.
Call Us
Operating hour: 7am-12am
Local: 016-221 1800
Abroad (roaming): *125#
Chat with Us
Prefer to chat? Our chatbot will guide you, or transfer you to a live consultant, who are available 10am-7pm Mon-Sun.
Walk into a Digi Store
Locate your nearest Digi store for in-person assistance.