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PhoneFreedom 365

The better and smarter phone instalment plan.
More flexibility, more savings, and more Internet with Digi.

Our Company

Discover Digi and what drives us to achieve more

Who We Are

Digi is a leading and trusted digital connectivity and services company, empowering societies and keeping customers connected to what matters most.

Our number one priority is to deliver connectivity in a safe, reliable and efficient way to Malaysians across the country. We have built solid fundamentals and expertise in future-ready networks, digitalisation, customer experience, workplace and people development, and responsible business practices – shaped by a culture of innovation.

We believe connectivity empowers everyone to improve their lives, builds societies and secures a better future for all. Being customer-obsessed, we are driven to continuously innovate and deliver personalised, engaging and safe digital products and services to enhance Malaysians’ digital lifestyles.

Our Purpose

Connecting customers to what matters most and empowering societies

Connecting people, businesses and societies has been the core of our business for the last 26 years. Today, internet connectivity impacts nearly every part of our lives, and we are making it more personalised and relevant than ever before. To us, it is more than good business. It is empowering societies.

Building on this, we want to enable participation for all, advance connectivity to accelerate digital future, and safeguard the planet, people and data in the digital world and beyond. 2020 has demonstrated that our purpose is more relevant than ever.

Delivering our purpose requires a dedicated focus on transforming and modernising our organisation to enable growth and create efficiencies, while innovating on our core services and customer experiences, and conducting our business in a responsible manner always. This is how we aim to create value for our customers and stakeholders for the long-term.

Our Values

Always Explore

We believe growth comes from learning every day. We're curious and we dare to challenge, test, fail fast and pivot.

Create Together

We believe diverse teams find better solutions. We seek different perspectives, share, involve, and help each other succeed.

Keep Promises

We believe that trust is key in all our relationships.We take ownership and pride in delivering with precision and integrity.

Be Respectful

We believe in the unique human ability to understand what matters for people. We meet everyone at eye level, listen and show that we care.

Our Way of Work

Customer Obsessed

Putting our customers at the heart of everything we do.

Innovation 360

Exploring ways to do things differently and to do different things that serve to improve the lives of our customers.

Our Employer Promise

Freedom to Inspire the Next

Digi is the place where the freedom to chart your growth story, added to the diverse experiences of the people you work with, plays an important role in championing the next generation of connectivity solutions for Malaysia.

We call this "The Digizen Experience".

Freedom to Grow

Our people grow at the speed of change in a high-performance, permissionless-learning workplace.

Freedom to Innovate

Our people challenge the status quo to lead change for everyone around them.

Freedom to Care

Our people are fit for purpose.

Freedom to Engage

Our belief in diversity and inclusivity enables Digizens equal access and flexibility to engage with one another and the resources they need to contribute their best.

Discover Digi.

What drives us to achieve more.