About Online Customer Service
Go To page:

Pioneer in offering the best services, DiGi OCS is easy to use and reliable.
Don’t just take our word for it, experience it for yourself. Here’s what we promise.

Flexi e-load™ Talktime Transfer™ View itemised statement View account status
Decide for yourself how much credit reload you want. Make local and overseas calls or even roam in 54 countries. Check your prepaid call details via OCS. Communicate with text messages when it's inconvenient to talk over the phone.
Reload Change call plan Change IVR language Activate GPRS/MMS
Register for automatic reloads, reload online or reload using a physical reload coupon.

Change from DiGi Prepaid to DiGi Prepaid FU-YOH!™. Opt for any language of your choice - English, Bahasa Melayu or Chinese. Activate GPRS or/and MMS for better mobile experience.
Activate/deactivate voicemail and reset password View current automatic adjusting rate tiers Turn credit balance notification SMS on/off
Check and edit friends and family™ list
Activate or deactivate voicemail as you wish. You'll also be able to reset the password if your voicemail is active.

See how much a local call costs according to your current tier. Turn on or off the credit balance notification sent via SMS anytime you wish. Check your friends and family™ list as well as add or delete numbers from that list.
     
Send SMS/MMS   CallerTunes™   Voicemail   Information On Demand
Send up to three SMS messages to other DiGi mobile numbers for free. A premium rate of RM0.10
and RM0.25 will be charged respectively for each SMS and MMS message sent from OCS upon utilizing your free messages.
  Entertain your callers with personalised tones and tunes before you pick up the call!   Can't come to the phone when it's ringing? Have your callers leave you voicemails to retrieve later!   Get latest news, traffic info and movie schedules while you're on the move.
       
MobileTV™   Remind Me   XMS    
Watch TV on your mobile phone wherever you go. Now you don't have to miss out on your favourite shows!   Have an appointment you can't afford to forget or a date you wouldn't want to miss? Here's a nifty feature made to remind you!   Express your messages with a difference with XMS � your words will be accommodated by an appropriate MMS or picture message!