How can I perform a self-serve activation for my new Digi Prepaid line without having to wait for the automatic activation process?

If you wish to activate your new Digi Prepaid line without having to wait for automatic activation, follow the steps below:

Step 1 : Click on this link https://www.digi.com.my/shop/prepaid-plans/sim-activate

Step 2: Key in the following details in your form

  • Identification Number (as per the ID used to purchase the prepaid SIM)
  • Order ID Number (Order ID number can be retrieved from your confirmation email or SMS notification for delivery or Delivery Order Consignment or by logging in the MyDigi Web -> Orders )
  • SIM Serial Number – SIM Serial Number can be retrieved from the SIM Card Holder (a 20-digit number)
  • Captcha verification – tick the checkbox

Step 3: Submit for activation