Switch to Digi (Port-in): I just ported-in to Digi from another mobile service provider via your online channel. I have received my new Digi Prepaid SIM(s), what's next?

If you are a Switch to Digi / Port-in customer switching from another mobile service provider to Digi, then make sure you follow the steps below:

  1. First, keep your old SIM(s) in your phone and look out for the network switching confirmation SMS from your current mobile service provider. Reply and accept the network switching confirmation SMS from your mobile service provider after you’ve received the SMS notification.
  2. Once you lose signal on your old SIM(s), you can then switch to your new Digi SIM(s) and start enjoying our service!
  3. If you still need assistance, please get in touch with via email, or drop us a note on Facebook or Twitter. We’re here to help!

For Digi Abadi: Upon successful activation, an SMS/Email will be sent after you complete the Insurance Activation Online. For more info click > http://digi.my/iab