What if I fail to redeem the 12-months or 24-months of Viu included in my plan?

You will need to restart the redemption process. Please refer to your welcome email and click on the redemption link. You may contact our Digi Customer Service at 016 2211 800 for further assistance.

Upon activation of the Digi Fibre service, you must redeem the free Viu service within 6 months from the Digi Fibre service activation date, failing which, the free Viu service will be forfeited.