How do I upgrade to a new phone between month 18 - 24?

After you have completed the 17th payment (tier 1 phones) or 19th payment (tier 2) with no other outstanding amounts, you may walk into a participating Digi Store or Digi Store Express and exchange your old phone (that is required to be in good working condition) for a new phone.

Note: Tier 3 phones are not eligible for an early upgrade and are required to fulfill a 24 months contract.