How can I pass the device validation check?

Before we can accept your device, our friendly staff will perform the following checks on your phone:

  1. If your device is able to power ON and OFF;
  2. The device is able to charge when plugged into a charger;
  3. If we are able to retrieve the IMEI of your device;
  4. The device screen is fully functional and has no cracks or damaged pixels;
  5. There is no missing / damaged button and cracked casing;
  6. The device has no water/liquid damage 
  7. Phone activation lock or screen lock is OFF