What happens to the device after I donate?

Upon donating, donors will be required to provide consent to Digi to assess the feasibility of refurbishment. Upon assessment, all devices meeting the requirement will undergo a data wipe or factory reset for data privacy purposes and refurbishment accordingly before being prepared for distribution. Refurbished devices will not include any software or connectivity.

Devices that do not meet the requirements of refurbishment will be routed to an e-waste programme to ensure responsible disposal. Digi will bear all costs related to the collection, refurbishment, and redistribution of the devices.