Express COP - FAQ DP-90

1. What are the offers on this page under Digi Pick & Save Deals?

a. Free Broadband SIM with 50GB/month

b. 50% off Postpaid Family Supplementary Line

2. How do I sign up for an offer?
OfferSign Up

Free Broadband SIM with 50GB/month

Walk into your nearest Digi Store or Digi Store Express to sign up

50% off Postpaid Family Supplementary Line

Click on ‘Sign Up Now’ to sign up online

3. Can I sign up for more than 1 offer at the same time?

No, every customer is entitled to sign up for one (1) offer under Digi Pick & Save Deals.

4. How long is the contract?
OfferContract Duration

Free Broadband SIM with 50GB/month

12 Months

50% off one (1) Postpaid Family Supplementary Line

12 Months
5. What will happen if I terminate the contract early?

A penalty fee of RM20 will be imposed for early termination.

6. Can I opt-out from auto-billing?

No, you are not allowed to opt-out from auto-billing during your contract period.

7. I currently have a contract attached to my Digi Postpaid line. Am I eligible for this offer?

Unfortunately, you are not eligible to sign up for these offers as penalty charges will apply for the early termination of your current contract.

8. I have taken up the Free Broadband SIM or 50% Off Family Supplementary Line offer and would like to purchase a new device with Digi PhoneFreedom 365. Am I allowed to do this?

Yes, you can sign up for Digi PhoneFreedom 365 but you will be subject to penalty fees of RM20 for the early termination of your contract with Free Broadband SIM or 50% Off Family Supplementary Line offer.

9. May I know why I was not offered this promotion that was offered to my friend/relative/colleague etc?

This campaign is designed to suit our customers’ individual usage behavior and needs. Your offer will differ from the next person given your preferences for the way you want to use your phone/Internet/calls. Stay tuned to your offer on the MyDigi app Box of Surprise or via SMS.