Archives Support

Support Detail

Do I need to redeem the Free Basic Internet?

No redemption is required for Free Basic Internet.

What happens when I use up my Free Basic Internet quota?

Once your Free Basic Internet is used up, you will not be able to use the Internet. You may purchase additional Internet via  MyDigi  or UMB by dialing *116#.

Does the Free Basic Internet come with a quota?

Yes, you will have a monthly quota of 500MB for Free Basic Internet and this quota will be reset on the 1st of every month.

What is the speed of my Free Basic Internet?

The speed of your Free Basic Internet is 64kbps.

What can I use my Free Basic Internet on?

You may use your Free Basic Internet to chat on social apps such as WhatsApp, WeChat, Line and more. You can also perform light browsing on certain mobile sites like Facebook Lite and many others. Please be informed that all free Internet services are delivered on a best-effort basis.