Here is what you need to prepare for your home fibre Installation.
a) During Installation
The installation period will be roughly 2 hours
Our installer will brief you on the standard installation procedure.
If a non-standard installation is required or needed, additional cost will be incurred. Our installer will only proceed upon receiving customer’s consent. Customer to advise installer on their preferred placement of the router.
Ensure speed test is done by the installer with at least 90% of the subscribed speed achieved via LAN cable.
You need to sign a Service Acceptance Form (SAF) form.
b) Post Installation
You may ask our friendly installer for your router username and password, if required, for your own configuration needs.
c) Wrap Up
Sit back, relax and experience the Internet like never before