No prior Internet plan is required for you to redeem the 1GB Welcome Gift.
MyDigi App Support
You can go to Play store / App store and search for ‘MyDigi’ to download.
Please make sure that your device operating system is the latest iOS 10 or Android 5.0 and above to enjoy a seamless experience with the MyDigi app.
No, the 1GB Welcome Gift is available only via MyDigi app, and it is not available on MyDigi web nor UMB.
All Digi Postpaid and Digi Broadband plan subscribers that update or install the new MyDigi app are eligible to redeem this 1GB Welcome Gift, including Digi Enterprise Corporate customers and Corporate Individual customers.
No, Digi Prepaid voice plan subscribers are not eligible to receive this 1GB Welcome Gift.
Yes, you can. Note that the 1 GB Welcome Gift Internet quota will be utilized first before your Internet Plan is deducted.
Yes, you will receive the free 1GB Welcome Gift but Internet charges will apply once you have utilized the free 1GB Welcome Gift. Kindly check your Internet balance from time to time to avoid extra Internet charges.
For broadband users under stream free plans, the 1GB Welcome Gift Internet quota will be utilized first before your existing Internet quota gets utilized.
You will need to redeem the 1GB Welcome Gift via MyDigi app within 7 days. Just go to your inbox, and look for the “Have a promo code” message. Key in the promo code and redeem your free gift from us!
No, the 1GB Welcome Gift will not be regranted if you have missed the 7 days redemption period.
To check, please go to MyDigi app > Internet (Swipe left once on usage screen) and click on ‘View Details’ to view more info.
Validity expires 7 days after time of redemption.
No, you will not receive the 1GB Welcome Gift again because you have already registered your phone number with MyDigi.