MyDigi App Support

Support Detail

Will I get granted another 1GB Welcome Gift if I missed the 7 days redemption period?

No, there will be no re-granting of 1GB Welcome Gift if you have missed the 7 days redemption period.

How do I check if my 1GB Welcome Gift is already in my Internet quota?

To check, please go to MyDigi app > Internet (Swipe left once on usage screen) and click on ‘View Details’ to view more info.

When does the validity of my 1GB internet expire?

Validity expires 7 days after time of redemption.

If I un-install and re-install the new MyDigi app, can I still get the 1GB Welcome Gift?

No, you will not be able to receive the 1GB Welcome Gift again because you have registered your phone number with MyDigi.