MyDigi App Support

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Who is eligible for the Box Of Surprise offer?

This Internet offer is applicable to all Digi Prepaid Mobile subscribers, except Broadband. However, Prepaid subscribers who have opted out from receiving marketing communications from Digi and Broadband subscribers are not eligible for this campaign.

Is there a tenure requirement to be eligible for Digi's Box Of Surprise?

No, even customers new to Digi are eligible for this special offer.

How long is the offer in my Box Of Surprise valid?

Your Box of Surprise offer is refreshed from time to time, hence customers are encouraged to check it often to enjoy the latest deals. But worry not we also send out notifications every time the offers are refreshed.

Why is my offer different to my friend's offer?

Each offer is designed exclusively and is unique to every customer. Hence it is possible that other customers may not have the same offer as you.

Can I purchase the offer in my Box of Surprise for multiple times?

Yes, you may purchase your internet offer in your Box Of Surprise as many times as you wish. However, for free internet, you can only purchase the offer once a week.

Why did I not see the Box Of Surprise option in MyDigi?

Please update your MyDigi App to the latest version on Google Play or App Store