Phones Support

Support Detail

How do I sign up?

The Apple Watch Series 5 (GPS + Cellular) pre-order is applicable only for selected customers who will receive an SMS with a promo code to enjoy an exclusive discount.

How do I enjoy the discount on my purchase?

Upon checkout, kindly ensure you key in the unique promo code that you received in your SMS. If you fail to enter the promo code during checkout, you will not be able to enjoy the discount. Note that the promo code can be used one-time only.

When will I receive the consignment number of my order?

We will send the consignment number via SMS from 28th October onwards. Upon clicking the link in the SMS, you will be able to track your order and shipment, which is linked to GDEX e-tracking.

When can I expect my delivery?

You can expect the delivery on 1 November, from 8:30 am onwards.

Can I change my delivery address?

Sorry, a change in address is not allowed upon payment. Kindly make sure you key in the right address.

How do I find out more details about the Apple Watch Series 5 (GPS + Cellular)?
Are there additional charges for using Digi's AirSIM Number Share?

Yes, you will be charged a monthly fee of RM10 from the 7th month onwards.

How do I find out more details about Digi’s AirSIM Number Share?