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What is Digi PhoneFreedom 365?

Digi PhoneFreedom 365 is a new device programme that offers you an easier way to enjoy the latest flagship phones. It comes with (A) a Digi Postpaid™ Rate Plan (“Mobile Service Plan”) and (B) a 24-month Device Instalment plan.

How can I benefit from Digi PhoneFreedom 365?

Compared to conventional device programmes, Digi PhoneFreedom 365 offers you the following:

  • No upfront payment* - Walk away with a brand new phone without paying a deposit.
  • No interest charged - A monthly instalment scheme allows you to pay off for your phone in 24 months, interest-free.
  • No upgrade fees - Exchange your old phone for a new phone with no upgrade fees from months 18 – 24.

*Device advance payment may be applicable to a customer, subject to an eligibility check.

Will I be paying more with Digi PhoneFreedom 365 compared to buying the phone outright?

No, you will not be paying more than the Retail Recommended Price (RRP). In fact, you will enjoy greater value and flexibility with Digi PhoneFreedom 365 than when you buy the phone conventionally. Digi PhoneFreedom 365 provides an instalment facility, saving you from a large outright payment. You can also opt for an early upgrade from month 18 onwards with no upgrade fee, by returning your old phone.

Will I enjoy RM0 Upfront with Digi PhoneFreedom 365 during sign up?

RM0 Upfront is available to eligible customers based on a set of criteria, which includes a combination of tenure, payment history, and usage among others (customer eligibility is updated periodically).

Why do I need to pay a device advance payment when I sign up for Digi PhoneFreedom 365?

Device advance payment is only applicable to those who are not eligible for the RM0 Upfront with Digi PhoneFreedom 365. The device advance payment will be credited back to your bill over the next 12/24 months, which allows you to enjoy lower monthly fees.

Can I sign up for iPhone 11 Pro or 11 on PhoneFreedom 365 if I am currently on a Digi Postpaid family plan?

Yes, you can. However, please note that all your supplementary mobile line(s) will also be upgraded to the corresponding all-new Digi Postpaid family plan at RM38 per line, monthly.

What Postpaid mobile offers are bundled under Digi PhoneFreedom 365?

Digi PhoneFreedom 365 promotion is bundled with various Digi Postpaid plans with the following quota

  Digi Postpaid 80 with GBoost Digi Postpaid 120 Digi Postpaid 160 Digi Postpaid 190
Internet Quota 30GB All-Day (15GB All-Day, 15GB Weekend) 80GB All-Day 140GB All-Day 200GB All-Day
Calls Unlimited Calls
Roaming & IDD across 10 Countries 5GB Internet Roaming + 60mins Roaming Voice Calls + 60mins IDD Voice Calls
I am currently a Digi Platinum Member, what exclusive offers do I get for the iPhone 11 Pro and 11 Pre-Order?

By signing up for Digi PhoneFreedom 365 or Normal Contract on this website, you will enjoy a FREE Digi Travel Set worth RM199, which includes Travel Pouch, 2-in-1 Pillow, Power Adapter and 3-in-1 Cable. The exclusive Digi Travel Set is only available for first 100 Digi Platinum members and will be delivered together with the phone.

When will I receive the phone (and merchandise)? Note: Merchandise is only applicable only for the first 100 Digi Platinum members.

It depends on your purchase date and delivery location.

For Peninsular Malaysia: Customers who pre-order on Digi Store Online by 25 September 2019 will receive their selected phone (and merchandise) from 27 September 2019 onwards.

For East Malaysia: Customers who pre-order on Digi Store Online by 23 September 2019, 3 pm will receive their selected phone (and merchandise) by 27 September 2019.
Customers who pre-order on Digi Store Online after 23 September 2019, 3 pm will receive their selected phone (and merchandise) from 28 September 2019 onwards.

Which plans on Digi PhoneFreedom 365 come with free Digi Shield?

Digi Postpaid 160/190 plan comes with FREE Digi Shield coverage under PhoneFreedom 365 for iPhone 11 Pro and 11 Pre-Order. For more information, please click here.