Digi Shield Device Protection (NEW) Support

Support Detail

Who is eligible to sign-up for Basic Screen Crack?

Basic Screen Crack is available for plan sign-ups on Digi Postpaid 58 device bundle only.

How much do I have to pay for the Basic Screen Crack subscription?

RM29 one-time payment.

What are the features of the Basic Screen Crack subscription?

Features for Basic Screen Crack are as below:

  • Cracked screen protection from accidental damage
  • Covers up to full LCD replacement
  • One claim limit for duration of 12 months coverage
  • 3 months warranty on the repaired screen
  • Door-to-door pick-up and delivery
  • 24/7 online claims portal
  • 5 working days turnaround time (TAT) for damage repair and 2 working days TAT for replacement