The Digi Postpaid 160/190 plan comes with FREE Digi Shield coverage under PhoneFreedom 365 for iPhone 11 Pro and 11 Pre-Order. As long as you remain on this plan, your device will automatically be covered for up to 24 months from the day you sign up for Digi Postpaid 160/190 with PhoneFreedom 365.
With Digi Shield, your device will be protected from the moment you sign up against accidental/liquid damage.
You can enjoy all these benefits:
- If you accidentally damage your device, we will repair it
- Door to door pick-up and delivery service for repair & replacement
- Free repair for Accidental Damage Cover or Liquid Damage Cover. No replacement fee needed.
Your device will not be covered in the following scenarios:
- Damage caused by an intentional act
- Light or normal wear and tear, latent defects or gradual deterioration over a period of time
- Accidental Damage, where no actual known or identifiable event can be attributable as the cause of damage to the device
Signing up Digi Shield is currently only available at Digi Stores. Once you have pre-ordered your iPhone 11 Pro or 11 from the Digi Store Online and have received it, visit your nearest Digi Store by 6th October 2019 with the phone in perfect condition and our friendly sales assistant will help you sign up with either options:
- Digi Shield: RM29/mth
- Digi Shield Plus: RM69/mth
Upgrade to Digi Shield Plus is currently not available if you purchase PhoneFreedom 365 with Digi Postpaid 160/190 from Digi Store Online.
No, one device IMEI can only be registered for one Digi Shield program.
Just call our customer hotline 03–92124314 from Monday to Sunday 09:00 AM to 06:00 PM (including Public Holidays) and a friendly customer service representative will guide you through the entire claim process. You will need to complete and submit the claims documents and may be required to submit additional documentation or information.
Please refer to the Digi Shield product page here.