Digi Postpaid Support

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Where can I sign up for the offer?

It’s is available at all Digi Store and Digi Store Express nationwide from 19th October until 30th November 2020 or while stocks last whichever come first.

Who is eligible to sign up for this offer?

This offer is only applicable for frontliners, Essential services and government employees in Malaysia, you may find out more on the eligibility at https://www.digi.com.my/shop/digi-cares-corporate-hero-list. A valid Employee ID is required to be presented when you sign up at our Digi Stores and Digi Store Express nationwide.

Do I need to pay any advance payment when I sign up for this offer with a smartphone bundled?

No device advance payment is required exclusively for this program. All you need to pay is a 1-month plan advance payment and for MNP Port-in and Existing Postpaid customer sign up, the 1-month plan advance will be waived too.

Will I be tied to any contract when I sign up this offer with a smartphone bundled?

Yes, you will be tied with 12 months contract if you sign up for the Smart Bundle with Digi Postpaid 58.

Is there any penalty charged if I terminate my line during my contract period?

Yes, you will be charged an early termination fee of RM300.

Can I sign up plan-only without taking the Smart Bundle with Digi Postpaid 58 device contract?

Yes you can. You may sign up to the Digi Postpaid 58 plan only and you will still be entitled for the RM120 rebate.

How long can I enjoy the rebate offer on my postpaid plan?

Sign up during the promotional period and you will enjoy RM10 rebate monthly for 12 months only when you stay on the plan.

Can I sign up for auto-billing and enjoy 5% discount off my monthly total bill for 6 months?

Yes.