Digi Postpaid Support

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How do I enjoy rebates with Digi Mobile Broadband supplementary lines?

Just sign up for a Digi Mobile Broadband Postpaid supplementary line under your Postpaid account and you will receive a RM10 rebate every month on your Broadband supplementary line for the rest of your Mobile Broadband line tenure. This offer is available for subscribers on the Digi Postpaid 60 and higher plans.

Do I enjoy any rebates as a Postpaid subscriber who also subscribes to Digi Fibre Broadband?

Subscribers on the new Digi Postpaid plans who also sign up for a Digi Fibre Broadband line on the same account are eligible for the following monthly rebates on their Digi Postpaid line for up to 24 months, as along as both Postpaid and Home Fibre lines are active:

 

 

Digi Postpaid

40

Digi Postpaid

60

Digi Postpaid

90

Digi Postpaid

120

Digi Postpaid

150

Digi Internet Freedom 90

n/a

RM360 rebate

RM15 x

24mths

on up to 1

Postpaid line

RM360 rebate

RM15 x 24 mths on up to 1 Postpaid line

Digi Internet Freedom

130

n/a

RM720 rebate

RM30 x 24 mths on up to 1 Postpaid line

Digi Internet Freedom

190

n/a

RM720 rebate

RM30 x 24 mths on up to 1 Postpaid line

Digi Internet Freedom

270

n/a

RM720 rebate

RM30 x 24 mths on up to 1 Postpaid line

Digi Internet Freedom

290

n/a

RM720 rebate

RM30 x 24 mths on up to 1 Postpaid line

 

 

I am currently enjoying rebates on an older Digi Postpaid plan with a concurrent Digi Fibre Broadband subscription. Will my rebate entitlement be updated?

Your current rebates will continue to apply, unless you opt to change your Postpaid plan to the new Digi Postpaid plans which are eligible for the new rebates.

When will the monthly rebate be granted to my Postpaid line?

Your Postpaid line rebate will be granted 30 days after successful installation of your Digi Fibre Broadband line.

If I have multiple Digi Postpaid lines, which line will the Postpaid line rebate be granted to?

The rebate will be granted to the Digi Postpaid line(s) with the highest monthly fees, subject to only 1 (one) postpaid line per account. For multiple line of the same monthly fee, the rebate will be granted to 1 (one) of the lines randomly.

If I terminate my Digi Fibre Broadband line, will I still enjoy the rebate on the Postpaid line?

No, your rebate will be discontinued upon termination Digi Fibre Broadband line.

If I terminate my Digi Postpaid line, will I still enjoy the rebate on the Postpaid line?

No, your rebate will be forfeited if you terminate the Digi Postpaid line eligible for the rebate.

If I upgrade my Digi Fibre Broadband plan, will I enjoy more rebates on my Digi Postpaid line?

No, your rebate on Digi Postpaid line will be maintained as per your initial Digi Fibre Broadband plan sign-up. For example, a subscriber who performs change of plan from Digi Internet Freedom 90 to Digi Internet Freedom 130 will continue to receive RM15 rebate on their Postpaid line.

If I’m a Digi PhoneFreedom 365 customer who signs up for Digi Fibre Broadband, what rebates will I enjoy?

Subscribers who sign up for both Digi Fibre Broadband and PhoneFreedom 365 get to enjoy both the PhoneFreedom 365 plan rebates as well as the Postpaid line rebates from the Digi Fibre Broadband subscription.