Postpaid Support

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What are the payment channels for my Digi bill?

We accept various forms of payments via the channels listed below:

1 Mail

Processing Time

Local cheques/bank drafts: 2-3 working days

Outstation cheques/bank drafts: 3-8 working days

Payment Methods

Cheque, Bank Draft

2 KIOSK

Processing Time

Cash & Credit: Within 2 hours

Clearance Period: Local Cheques (2-3 working days)

Outstation Cheques (3-8 working days)

Payment Methods

Cash, Cheque, Credit


3 Counters
Digi store

Processing Time

Real Time

Payment Methods

Cash, Credit

DSE*

Processing Time

Within 2 hours

Payment Methods

Cash, Credit

POS Malaysia Bhd*

Processing Time

2 working days

Payment Methods

Cash


4 ATM
Digi store

Processing Time

Within next working day

Payment Methods

Savings

amb
may
PB
cb
HLB
RHB

5 Auto-pay (Auto-billing)
Digi store

Processing Time

2 working days

Payment Methods

Credit

AMex
master
visa

6 Online
MyDigi App

Processing Time

2 hours

Payment Methods

Credit

www.maybank2u.com.my

Processing Time

2 working days

Payment Methods

Savings

www.maybank2u.com.my

Processing Time

2 working days

Payment Methods

Credit (Digi Biller Code – 1016)


7 Phone In
0162211800

(For Non Digi Business Customers)

Processing Time

2 hours

Payment Methods

Credit

1300 88 6688

Maybank phone banking

Processing Time

next working day

Payment Methods

Savings

0162998888

(For Digi Business Customers Only)

Processing Time

2 working days

Payment Methods

Credit (Digi Biller Code – 1016)


8 Cash Deposit Machine (CDM)
CIMB**

Processing Time

next working day

Payment Methods

Cash

JomPAY via authorised Bank

Processing Time

2 hours

Payment Methods

Savings


*Maximum 5 lines per cheque. Please bring along the original Digi bill(s).

**For CIMB account holders: Customer has to register their Digi bill under Registered Bill Payment in order to make payment via ATM and CDM