Prepaid Support

Support Detail

Who is eligible for the extra quota?

All Digi Mobile Prepaid customers who has met the tenure criteria and subscribed to the eligible Internet plan will be eligible for the extra quota..

Do I need to pay for the extra quota?

No, it is free and you do not need to pay for it.

How do I check the balance and expiry of the extra quota?

You can check the balance and expiry of the extra quota via MyDigi app, or dial *116# and follow the steps.

Can I still redeem the extra quota while my previous extra quota is still valid?

Yes, you will be able to redeem the extra quota, however, the quota of the earlier redemption (if there is any) will be replaced by the latest redemption.

I have not met the tenure criteria with Digi, how can I be eligible for the extra quota?

Stay on and you will be eligible for the extra quota for your next subscription or renewal of the Internet plan, after you have met the tenure requirement.

What is the end date of this promotion?

This promotion is available until further notice.