Digi Prepaid NEXT Support

Support Detail

What are the 2 types of Monthly Active Plan available for Digi Prepaid NEXT?

The 2 types are Cili Padi Unlimited and biGBonus Unlimited Voice. Both plans are 30-days internet that support Always Active.

How do I subscribe to a Monthly Active Plan?

You may subscribe via MyDigi (MyDigi > Add-Ons > Monthly Active).

Is the Monthly Active Plan auto renewable?

Monthly Active Plans are non-renewable. Hence at the end of the 30 days, you will need to repurchase your favorite Monthly Active Plan.

What are the Monthly Active Plans available?

Please refer to the table below

Cili Padi UnlimitedbiGBonus Unlimited Voice
RM153GB High-Speed Internet + Unlimited SocialRM284GB High-Speed Internet + Unlimited Calls + FREE 30GB (1pm-7pm)
RM286GB High-Speed Internet + Unlimited YouTube and SocialRM509GB High-Speed Internet + Unlimited Calls + FREE 90GB (1pm-7pm)
RM359GB High-Speed Internet + Unlimited YouTube and SocialRM7014GB High-Speed Internet + Unlimited Calls + FREE 90GB (1pm-7pm)
What is Always Active and does Monthly Active Plan support Always Active?

Always Active means that your main line validity will always be extended to match the subscription validity of your plan. For example, if your account validity expires tomorrow but you subscribe to a Monthly Active Plan today, your account validity will be extended by 30 days instead of tomorrow.

All Monthly Active and On Demand Plans support Always Active.

How do I unsubscribe from a Monthly Active Plan?

You may unsubscribe a Monthly Active Plan with MyDigi by Settings > My Subscriptions.

Can I purchase another Monthly Active Plan if I already have an existing Monthly Active Plan?

Yes, however note that your existing Monthly Active Plan will be overwritten and any remaining quota from your current Monthly Active Plan will be forfeited. Alternatively, you can top up your quota by purchasing a Monthly Plan Booster for as low as RM3.