Digi Prepaid NEXT Support

Support Detail

Where can I buy, manage and reload my Digi Prepaid NEXT?

The best platform to buy, manage and reload your Digi Prepaid NEXT is through the MyDigi app.

Where can I download the MyDigi app?

You can download the MyDigi app via Google Play or from the App Store.

I have signed up for MyDigi via digi.com.my, will I be eligible for the 1GB Welcome Gift?

No, the 1GB Welcome Gift is available only via MyDigi app, and it is not available on MyDigi web or UMB.

What is the redemption process on claiming the 1GB Welcome Gift?

You will need to download and register via the MyDigi app. After registration, key in the promo code “1GB” to redeem the 1GB Welcome Gift.

How do I check if my 1GB Welcome Gift is already in my Internet quota?

To check, please go to the MyDigi app > Internet (Swipe left once on usage screen) and click on ‘View Details’ to view more info.

Can I get a Credit Rebate when reloading?

Yes, when you reload for a minimum of RM30 via the MyDigi app, you can get 10% credit rebate.

How do I reload in the MyDigi app?

From the MyDigi homepage, just tap on ‘Reload’ and select the desired reload amount. You can now pay via a credit card, or your desired banking account or e-Wallet.