Prepaid Support

Support Detail

Who can purchase the Internet Cili Padi Time Passes?

All Digi Mobile Prepaid customers are eligible to purchase the Internet Cili Padi Time Passes.

How do I purchase the Internet Cili Padi Time Passes?

You can purchase the Internet Cili Padi Time Passes via MyDigi > Add-ons or by dialing *116*2#.

What is the validity period of the Internet Cili Padi Time Passes?

The RM2 and RM8 Internet Cili Padi Time Passes expire 24 hours after purchase. However, please note that the RM2 Internet Cili Padi Time Pass could only be used at the allowed usage time band. For the RM1 Hourly Pass, it expires one hour after purchase.

What happens if I purchase the RM2 Internet Cili Padi Time Pass after the allowed usage time band (eg: 8pm)?

As the Internet Cili Padi Time Passes is valid for 24 hours, you will get to enjoy the usage time band on the day of purchase or on the following day, as long as it is still within the 24-hour time frame. Example of pass: Midnight Pass @ RM2 for 10GB (1am – 7am)

 
Scenarios of Different Purchase Times
When can customers use the the Internet Cili Padi Time Passes?
1
Customer purchases it at 12:30am
The customer can use the pass from 1am – 7am on that same day.
2
Customer purchases it at 3am
The customer can still use the pass from 3am – 7am on the day of purchase. If there is still remaining unused quota, the customer can continue to use it from 1am – 2.59am the following day.
3
Customer purchases it at 8pm
The customer can use the pass from 1am – 7am the following day.
Can I still purchase these Internet Cili Padi Time Passes if I already have an existing Internet plan?

Yes, you can purchase the Internet Cili Padi Time Passes on top of your Internet plan.