Prepaid Support

Support Detail

Why am I facing difficulties to load the app?

Please ensure that you on the latest iOS 10 or android 5.0 and above device operating system to enjoy seamless experience.

I am still with the old MyDigi app, can I enjoy this offer?

No, you can’t as this offer is only applicable for users on the all-new MyDigi app (v5.0.0 and above).

How can check my MyDigi app version?

Login to MyDigi app, click about at the menu bar to find out.