The SIM I’ve received is not working, what do I do?

Please call the Digi Customer Service number 0162211800 for assistance.

But if you're switching your service to Digi from another mobile service provider, please understand that your SIM will receive a network, only after your Switch to Digi / Port-in process is successful. You can check your latest port-in status by logging into your MyDigi account through our website.