Is a receipt required when submitting a Claim?

No, it’s not required but you will need to provide the following information to file a Claim:

  •   Your first and last name
  •   Device Make/Model (IMEI, if required by customer service representative)
  •   Incident date
  •   Description of incident
  •   Other documentation or information may be required (i.e.: Proof of purchase, Proof of relationship – if not used by the registered user)