How do I activate Digi eSIM?

Once you have completed your registration at the Digi Store / Digi Store Express, you will be shown a QR code for your device to scan. This QR code contains the unique SIM profile for your eSIM device.

Important note: As a security feature, the QR code provided is only valid for ONE scan. 

For iOS users:

  • Connect your iPhone to a Wi-Fi connection
  • Go to Settings
  • Tap either Cellular or Mobile Data
  • Tap Add Cellular Plan
  • Scan the QR code provided

You may refer to the manufacturer’s website for more information: https://support.apple.com/en-my/HT209044

For Android users:

  • Connect your phone to a Wi-Fi connection
  • Go to Settings
  • Tap SIM Card Manager
  • Tap Add Mobile Plan
  • Scan the QR code provided

You may refer to the manufacturer’s website for more information: https://www.samsung.com/my/support/mobile-devices/using-your-galaxy-smartphones-with-esim/

You will also receive the QR code in your designated email if you prefer to do your plan activation later.

Note: Your profile will begin downloading once you have scanned the QR code. The profile provisioning will be completed within minutes after the payment has been successfully completed.