How does PCBS work?

  • It uses the International Mobile Equipment Identity (IMEI) numbers, unique to each mobile phone, to block/unblock the lost or stolen unit.
  • The registered customer would have to request their mobile service provider to block or unblock a phone.
  • Upon request and verification of the registered customer’s identity as the rightful owner, the mobile service provider would check the customer profile for the IMEI number of the mobile phone.
  • The IMEI number would be submitted to MCMC’s PCBS system, informing all mobile service providers to either block or unblock the mobile phone.