You can choose any of the payment channels found on Page 2 of the Digi bill to settle your bill. Or you can also click on the Payment Channels topic under the Postpaid support section for the full list of payment options.
To sign up for auto-pay, you can register via MyDigi or walk in to any Digi Stores located nationwide with your NRIC/Passport and your credit card for the service.
By registering, you will be authorising Digi to automatically debit the bill amount to your credit card account. Your credit card will be charged only on the 5th day after your monthly bill is generated to enable customers clarify any charges imposed prior to being auto-billed.
Effective 1 May 2017, you can opt to pay via online banking, using Maybank2U or JomPAY only. Both options takes within 2 hours to process payment before it is reflected in the Digi mobile account.
JomPAY is Malaysia’s national bill payment scheme established and operated by Payments Network Malaysia Sdn Bhd (PayNet) with Bank Negara Malaysia’s support. It is linked to 40 banks in Malaysia, enabling consumers to pay bills anytime, anywhere.
The payment processing timeline for JomPAY users to settle their Digi bill is within 2 hours of the transaction. All you need to do is key in the Biller Code for Digi (1016), your Digi account number and the amount to be paid once you have chosen your preferred Current, Savings or Credit Card account to make the payment.
Digi Stores / Kiosks
Digi Kiosks are located at all Digi Stores nationwide and are operational during store opening hours. It’s a fast and convenient way to pay your bill without needing to queue at the Digi Store. You can make payments via cash, credit card or cheque.
Other services offered at the kiosks include SIM card replacement and checking account balance.
You can opt to pay at the ATM of participating banks that support JomPAY to transfer money from your bank account to pay your Digi bill.
When paying your Digi bill via Post Malaysia at the post office, please remember to bring a copy of your bill for the staff to process.
It will take 2 working days before the successful payment will be reflected in your Digi account.
You can walk in to any of the 2,000 Digi dealer outlets nationwide to pay your postpaid bill via Flexi E-load.
Just bring a copy of the Digi bill as a reference for the dealers to key in the account number.