Digi bill statements are released on a monthly basis, following a full month’s bill cycle. The date of issuance of the bill statement is dependent on when you first register for a mobile service plan with Digi.
Old Bill Statements
You can view your bill statements from the last 6 months on MyDigi, the self-service application that is accessible here. Or alternatively, download the MyDigi app from Google Play or App Store to view your bill.
Customers can request to view bill statements that are older than 6 months by contacting the Digi Helpline via Live Chat, e-mail, phone, or by walking in to any Digi Store nationwide. Please note an administration fee will be incurred for such a request.
MyDigi video tutorial
Discover the many useful features found in MyDigi.
Go to https://www.digi.com.my/selfcare/bills/pay-bill to view your latest Digi bill statement.
During registration, you can request to have a copy of your Digi bill statement sent to your valid e-mail address.
To update your registered e-mail address, you can:
You can request for a printed Digi bill delivered to your mailing address upon registration.
There will be a monthly fee of RM10 per phone line if you request for Standard paper bills or an Itemized paper bills. Customers are encouraged to opt for electronic bills (email) or download them for FREE via MyDigi.
To update your registered mailing address, please use the MyDigi app or web version.
An SMS notification is the default way to update customers when their monthly Digi bill is ready for viewing.
You can choose your preferred language via the UMB menu.
Just dial *128*2*10# and choose your preferred language (English, Malay or Chinese) from the list.