Report An Issue

Report An Issue

How to Contact Support, Make and View Reports

Have questions? Get them answered with the new MyDigi app! Reach out to our Digi Customer Service support team, make and view reports easily, all from the app! Follow these steps to get started:

Step 1

Tap the menu icon on your homescreen.

Tap the menu icon on your homescreen.

Step 2

Tap “Support”

Tap “Support”

Step 3

Tap on the ‘Chat” icon on the top right.

Tap on the ‘Chat” icon on the top right.
 

Step 4

Start your chat with Digi Customer Service.

Start your chat with Digi Customer Services.

Step 5

To make a report, tap one of the the three issues.

To make a report, tap one of the the three issues.

Step 6

Fill in your issue details and tap “Send Report”

Fill in your issue details and tap “Send Report”
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