How to deactivate the voice mail before you travel abroad?

We encourage customers to turn off the voice mail before travelling to other countries. This is to avoid any voicemail related charges.

Postpaid customer can deactivate voicemail by dialing *128# > Digi Rewards & Services > Voicemail > Deactivate Voicemail > Confirm
Prepaid customers can deactivate voicemail by dialing *128# > My account > Account setting > Voicemail > Deactivate voicemail > Confirm

Once the deactivation is done, you will receive an SMS confirmation that the voicemail service has been deactivated.