Summary of Charges

  1. Account No. differs from Mobile No. as it covers all supplementary lines that are registered under the principal line, where applicable.
  2. Adjustments include refunds or additional charges that were unbilled in previous month(s).
  3. Previous Overdue Balance indicates total amount still unpaid from previous month(s).
  4. Current Charges cover the fixed monthly fee based on the type of plan; actual usage fees (voice, Internet, roaming, value-added services, etc); discounts given depending on the plan or promotion.
  5. Total Outstanding Amount is a total of Previous Overdue Amount & Current Bill Amount.
  6. Current Bill Analysis shows the usage charges for the bill cycle in terms of percentage.
  7. Payment Slip is retained by the Post Office or third party payment channel for record purposes after payment is made.

summary of changes