Plans - Terms & Conditions

Digi Prepaid WOW! Reload

1. The reload validity of the talk time credit is the period of time between the date of reloading and the stipulated validity period stated on the back of your reload coupon whereby you are granted access to the Services;
(Note: The validity period of reloads purchased from the alternate reload channels will be the same as the regular reload coupons. Every time you reload, your SIM Card will compare the remaining validity period of your existing talktime credit with the validity period of your new reload. The higher of the two validity periods will be effective.).

2.Reload coupons which have passed the expiry date imprinted on them will not be usable and/or returnable.

3.The reload coupons are not refundable. Any value that has been reloaded is not transferable or refundable. Digi will not be liable for any loss or damage due to reloading errors caused by the user of the coupon.

4.RM15 credit is valid for 7 days. Data Freebies is valid for 7 days while IDD freebies is valid for 3 days. Digi reserves the right to forfeit any unredeemed/unutilised credit/freebies upon expiry.

5.Digi reserves the right to forfeit any remaining talktime credit after the expiry of the respective validity periods.

6.Any reload performed using any of the alternate reload channels outlined in this website or via any other channel which may be added from time to time will be subjected to their own respective terms and conditions that are not governed by Digi.

7.Digi reserve all the rights to modify the offer of WOW! Reload without prior notice, inclusive but not limited to preloaded airtime, FREE IDD minute and FREE Internet (MB).