What's Hot - Terms & Conditions

JomPAY Contest 2018

1. Contest Period
The "JomPAY Contest 2018" ("the Contest") is organized by Digi Telecommunication Sdn Bhd and will run from 4 June 2018 to 31 August 2018.

2. Eligibility

(i). This Contest is open to all successful payment on Digi Postpaid bill via JomPAY

(ii). The following persons (which shall be determined by Digi at its discretion) are NOT eligible to participate in this Contest:

a). Digi Permanent and/or contract employees of Digi Telecommunications and their immediate family members and

b). Representatives and/or agents (including advertising agencies, promotional agencies of Digi and their immediate family members).

c). Digi Postpaid enterprise business customers.

d). Digi Postpaid individual customers who are currently on auto-billing (auto-pay).

3. Prizes:
The Contest Prizes ("Prizes") including the number of Eligible "Winner(s)" are as per table below:

Contest PeriodPrizes
June to August 2018(i) 15 X Samsung Galaxy S9 64GB (worth RM3,112)
(ii) 6 X iPad Pro 256GB (worth RM3,600)
Total Winners21

4. Contest Mechanics

(i) Qualifying Criteria

a) This contest is open to Existing Digi Postpaid (mobile/broadband/corporate individual) customers who are 18 years of age and above.

b) The Customer's account has to have an active status during the selection process throughout the contest period.

c) To participate in the contest, a minimum payment of RM50 per transaction on your Digi monthly bill is required which will entitle each customer to ONE (1) entry.

(ii) Winner Selection Process
The following is the selection process that will be adopted to determine the winners of the Contest Prize:

a) Within sixty (60) days from the end of the Contest period. All Contest entries collected, participants will be shortlisted by Digi's computerized selection system ("Shortlisted Participants").

b) At the point of shortlisting, all Digi participants must not be delinquent, invalid and/or cancelled; otherwise the participant will be disqualified.

c) The Shortlisted Participants will be contacted by Digi's representatives via the latest telephone numbers furnished to Digi as shown in Digi's records at any time during office hours (9.00am – 6.00pm) on any working days from Monday to Friday.

d) Should the first attempt to call the Shortlisted Participant fails, i.e. no reply, telephone number not in service or no connection, etc, another 2(two) attempts will be made. Once the attempts are unsuccessful or the Shortlisted Participant is not agreeable to participate in the Contest upon being contacted, the Shortlisted Participant will be deemed as disqualified and Digi has the right to select the next shortlisted participant from the same listing.

e) Digi shall not be held liable in the event the Shortlisted Participant cannot be contacted for whatever reasons.

f) Upon successful contact, the Shortlisted Participant will be deemed as a winner if she/he is able to answer 2(two) questions correctly and agree to accept the prize ("Winner(s)").

g) Should there be a case where a Shortlisted Participant is unable to answer the question correctly, he/she will be deemed disqualified and the next shortlisted participant from the same listing will be selected to answer the question.

h) The calls will be made only to the Principal holder of Digi line.

i) If the selected winner terminates the existing Digi line during the Contest period, the prize will be forfeited and passed on to the following winner.

j) Digi subscribers may call Digi Customer Service Helpline as stated below to update their latest contact details.

Digi Customer Service Helpline016-2211800

k) The Eligible Cardholder is entitled to win ONLY 1 (one) Prize throughout the Contest Period.

5. Fulfillment of Prizes

(i) Winners will be notified of their winnings either by telephone or Digi website announcement within sixty (60) days from the end of Contest Month.

(ii) All winners will receive their prizes no later than 30 days after the winners are contacted.

(iii) Digi reserves the right to reject any entries and/or withhold prizes or forfeit the prizes (including occasions where Digi believes that there are unlawful, deceitful and / or fraudulent acts and practices).

(iv) All Prize(s) are non-refundable and non-exchangeable for cash or kind whether in part or in full.

(v) At all times, Digi reserves the right to vary, modify, delete and/or add to any of the mechanics, prizes or these terms. Furthermore, Digi, shall at all times, reserve its rights to vary, cancel, terminate or suspend this Contest or any part thereof without any prior notice.

6. Liability and Responsibility

(i) Winners shall assume full responsibility in case of any accident, damage or loss resulting from participation of the Contest and/or usage and/or redemption of their Prize(s).

(ii) All transportation, accommodation, administration costs and personal costs including but not limited to any other costs, fees and/or expenses that are incurred to participate in the Contest and/or redemption and/or usage of the Prize(s) shall be the responsibility of the winners.

7. General Terms & Conditions

(i) Digi reserves the right provided that the winner's consent to do the following:-

a)disclose their particulars to agents and suppliers for purposes of delivering the Prize(s); and

b)at their discretion, to use, publish and display the names and the last 4 digits of I/C numbers for advertising and publicity purposes without any compensation paid.

c)Digi shall not be held liable for any default in respect of the Contest due to any act of God, war, riot, strike, lockout, industrial action, fire, flood, drought, storm, technical or system failures or any event beyond the reasonable control of Digi.

d)Digi reserves the right at any time without being liable to the Customer or any third party whatsoever to discontinue, interrupt, withdraw or suspend this Contest or vary any terms and conditions of such service for such period of time as Digi shall deem fit for any reason whatsoever.

e)Digi reserves the right to disqualify all entries from any participant in the Contest and prohibit that person from further participating in the Contest in the event that there is a suspicion that the participant tampered with or benefited from the tampering regulations of the Contest or the Terms and Conditions stated herein.

f)Winners are required to attend a prize presentation ceremony and other publicity programmes as and when required at their own costs and expenses.

g)Digi's decisions on all matters relating to the Contest, including the determination of the Eligibility of the winners, shall be final and conclusive and no further correspondence shall be entertained.

h)By participating in the Contest, the Eligible customers agree to be bound by the T&C stated herein.