What are the Processing Fees?

All valid Claims are subject to a Processing Fee, which will be payable by you.

Device ValueExcess Fee for Replacement
Up to 1000112.50
1,001 to 1,500187.50
1,501 to 2,000262.50
2,001 to 3,000375.00
3,001 to 4,000525.00
4,001 to 5,000675.00
5,001 to 6,000825.00
6,001 to 7,000975.00
7,001 to 8,0001125.00

*Your processing fee is based on the new retail price of the model of your mobile device on the enrolment date. The processing fee must be paid before you receive your replacement device and is non-refundable. 6% SST is not applied to the processing fee