What are the Replacement Fees?

All valid Claims are subject to a Replacement Fee, which will be payable by you.

*Your replacement fee is based on the new retail price of the model of your mobile device on the enrolment date. The replacement fee must be paid before you receive your replacement device and is non-refundable. 6% SST is not applied to the replacement fee.

Device ValueReplacement Fee
Up to 50055
501 – 1,000115
1,001 – 1,500195
1,501 – 2,000265
2,001 – 3,000375
3,001 – 4,000525
4,001 – 5,000675
5,001 – 6,000825
6,001 – 7,000975
7,000 – 8,0001,125