Will you be sending me a new replacement device upon the Claim submission?

Replacement Devices may be reconditioned and will be of the same make, model, and capacity but not necessarily colour. If the same brand, model and capacity is not in stock or the device production is discontinued by the original equipment manufacturer, the Replacement Device may be of a different model with similar features, functionalities, and carries a fair market price to the original Device at the time of the Claim was submitted. It will have the same operating system and will not be a model older than the original Device.