Postpaid Channel Information (EN)

#DigiCares: We know that it has been tough, hence we’ve made it easy to stay connected. Now, you can manage your postpaid bills and SIM at any of these channels.

Digi is committed in helping you stay connected to what matters most. All Digi subscribers will be able to redeem free 1GB Productivity Internet for selected education, productivity and information-related services. From now until 31st of March 2021, free 1GB Productivity is available for all day usage from 12:01am-11:59pm daily. For more information:​

​In lieu of  the recent announcement on​ Movement Control Order (MCO) : Penang, Selangor, Kuala Lumpur, Putrajaya, Labuan, Melaka, Johor, and Sabah; Conditional Movement Control Order (CMCO): Pahang, Perak, Negeri Sembilan, Kedah, Terrengganu and Kelantan; Recovery Movement Control Order (RMCO) : Perlis and Sarawak, we would like to ensure that your need to pay your bills or replace your SIM card is supported with the following channels:

Digi’s Online Platforms for Bill Payment:

Alternate Platforms and Channels for Bill Payment:

Banks with JomPay

MaybankCIMB BAnkUOBHongLeong bankBank MuamalatCiti bankICBIOCBCBank IslamAmBAnkAl Rajhi BankBank of AmericaBank of ChinaHSBCStandered CharterdPublic bankJP MorganAlliance BankRHB BankAgro BankBSNBank RakyatAffin BankMBSB BAnkDeutscheMUFGMIZUHOSMBCBNP ParibhasKuwait Fianance



Post Office


Digi Helpline

Call us at 016-221 1800 to make payment via phone with your credit card. AMEX and foreign cards are not acceptable.

Local bank debit cards are acceptable as long as the card has been activated with online 3D transaction by your bank.

Payment operation days : Monday – Sunday
Payment operation hours : 9am to 6pm only


For SIM replacements:

DigiFamily MartPetronasLRT